For more details on our core network, such as a full backbone connectivity and peering diagram and network maps of our transit Tier 1 backbone connectivity providers, please review details on our core network.

All customers and independent tests find our network to be better performing than any single competitor. Our industry-leading SLA guarantees that.

Further Advantages of Our Network

Seattle is one of the best connected high-tech cities in the US (all major networks peer locally in Seattle, and it is under 30ms to California, under 75ms to the East Coast), and has some of the most reliable power anywhere. Furthermore, we are located in a stable and level area (ground level of a well-built single story facility), providing the best resistance to earthquakes, and have multiple diverse-path fibre transport circuits with OnFiber, ELI, and Sabey.

In Seattle we peer both at the SIX (Seattle Internet Exchange) and PAIX Seattle, thus reaching almost all the major networks locally. This is further built upon by our redundant connectivity to multiple Tier 1 providers via separate circuits, terminating at diverse locations in Tukwila (south of Seattle) and Seattle downtown. We are redundantly set-up Internet connectivity wise (multiple backbone connectivity providers), as well as physically. In terms of fiber optics, we have multiple private SONET rings with multiple financially-healthy fibre providers (OnFiber, ELI, and Sabey), taking different physical paths.

We have built our facilities in the best possible area for Internet connectivity, and then further reinforced it with redundancy in all possible forms and factors. The big 1.5MW generator can keep well over 5000 servers up and running indefinitely (though with the very reliable and abundant electricity in Seattle, power there is not typically an issue). The three (3) N+1 redundant 500KVA UPS systems (with maximum battery life each) ensure that even if one UPS fails, there is no noticeable impact whatsoever. There is currently 180 tons of Air Conditioning within the data centre, with easy ability to triple it to 540 tons using the existing dry coolers. The entire data centre has been built out with no expense being spared, and with further future expansion in mind. As it stands now, it is already able to accommodate 5,000 - 8,000 total servers.

To ensure the best routing of our customers' data, we pay for commercial top-priority transit network capacity to our tier 1 backbone providers and have full burst capacity available at all times on all circuits. Thus we receive the highest level of service, including 99.99% or 100% uptime and no packet-loss guarantees, from all our connectivity providers. 90%+ of traffic from us to end users only passes over one or two backbones on its way to reaching the end destination. In addition, we are committed to under 50% network capacity utilization at all times; we ensure that our network always has double the capacity it needs, even at peak hours.

Our network design and operations ensure the very best connectivity, speed, and reliability possible: 100% network uptime, no packet loss, and under 3 ms low latency connection to Tier 1 backbones - guaranteed by our industry-leading SLA.