Core Network & Data Centres Status



We strive to maintain the highest network performance and reliability standards, per the commitment in our SLA. In case of any issues with our core network, or data-centre wide issues at any of our data centres, please check this page for complete information.

First, the manually updated status will give you any notable network issues encountered within the last 24 hours. Following that, the automatically monitored status will give you the last five minute status reading from our Monitoring tools. In case you experience any issues that are noted here, either under our manual or automatic status, please check back on this page for further information and updates. All real automatically reported issues in excess of ten minutes will be documented in the manual section, to inform you of the details.

Manually Updated Status:

Current date and time: Oct 31, 2024 - 04:44 GMT
Time: Affected Hardware: Technician:
Oct 31, 2024 02:00 EDT SEA2 Network Routing Ryan Ellison
We have applied a fix that appears to have resolved the issue.
 
Oct 31, 2024 01:00 EDT SEA2 Network Routing Ryan Ellison
We're currently experiencing network degradation with our CORE2 router. We're troubleshooting the source of the issue and are working to implement a fix. End users may experience lapses in resource access as the primary symptom of the degradation is inability to access resources for short periods. We will reach again shortly with an update.
 
Oct 31, 2024 00:30 EDT SEA2 Network Routing Elena Zahn
09:29PM PST; We're currently experiencing network degradation with our CORE2 router. We're troubleshooting the source of the issue and are working to implement a fix. End users may experience lapses in resource access as the primary symptom of the degradation is inability to access resources for short periods. We will reach again shortly with an update.
 
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Automatically Monitored Status:

 Monitor Status for Group: Network - Global Transits EAST
   Name  Type  Last Status  Output  Last Change   Next Poll 
 Monitor Status for Group: Network - Global Transits WEST
   Name  Type  Last Status  Output  Last Change   Next Poll 
 Monitor Status - for Group: Network - DCA2 Core & Dist
   Name  Type  Last Status  Output  Last Change   Next Poll 
  M-13-Router - CORE1.IAD1

   PING     UP PING OK - Packet loss=0%, RTA=3.18 ms 591:11:18:37 :00 sec 
  M-14-Router - CORE1.DCA2

   PING     UP PING OK - Packet loss=0%, RTA=0.75 ms 591:11:18:40 :00 sec 
  M-15-Router - CORE2.DCA2

   PING     UP PING OK - Packet loss=0%, RTA=1.37 ms 591:11:18:40 :00 sec 
  M-29-Router - DISTB3.DCA2

   PING     UP PING OK - Packet loss=0%, RTA=4.49 ms 586:13:23:27 :00 sec 
  M-30-Router - DISTB4.DCA2

   PING     UP PING OK - Packet loss=0%, RTA=4.91 ms 591:11:06:22 :00 sec 
 Monitor Status - for Group: Network - DCA3 Core & Dist
   Name  Type  Last Status  Output  Last Change   Next Poll 
 Monitor Status - for Group: Network - SEA2 Core & Dist
   Name  Type  Last Status  Output  Last Change   Next Poll 
  M-10-Router - DISTB1.SEA2

   PING     UP PING OK - Packet loss=0%, RTA=6.67 ms 152:20:57:00 :19 sec 
  M-11-Router - DISTB2.SEA2

   PING     UP PING OK - Packet loss=0%, RTA=2.46 ms 177:11:28:44 :21 sec 
  M-4-Router - CORE1.SEA1

   PING     UP PING OK - Packet loss=0%, RTA=1.17 ms 338:02:44:36 :20 sec 
  M-5-Router - CORE1.SEA2

   PING     UP PING OK - Packet loss=0%, RTA=0.91 ms 338:02:44:36 :20 sec 
  M-6-Router - CORE2.SEA2

   PING     UP PING OK - Packet loss=0%, RTA=1.56 ms 338:02:44:36 :20 sec